GET TO KNOW
Shawna Echols
Shawna recently joined Brilliant Solutions Group as Client Services Administrator. She has a BA in Fiction Writing from Columbia College, Chicago. Shawna is certified in QuickBooks Online, and she enjoys facilitating conversations between clients and the Brilliant Solutions Group team. If you call, chat, or send an email, Shawna is probably the person handling the dissemination of this information to the right team member. She writes articles for the Brilliant Blog and manages product orders received through the online store.
Fun Fact: Shawna published a book, Seasons, in 2020, and is currently writing her second novel.
3+ YEARS OF ORGANIZATIONAL SUPPORT
Retail, Administrative Service and Customer Care
Certified ProAdvisor
Certified on QuickBooks Online
- 2 Years of Bookkeeping Experience
- 3 Years of Organizational Support
Quality Service
Shawna provides efficient and friendly service, building strong relationships with clients, handling their needs quickly, and ensuring the team responds to questions in a timely manner.
Goes the Extra Mile
Shawna tries her best to please others and get tasks done correctly. She goes above and beyond for clients and tries to do more than is required to provide and achieve client satisfaction.
Passion for Clients
Shawna never loses sight of the fact that Brilliant Solutions Group exists to provide excellent service to its clients. She works to build positive relationships through outstanding service with every interaction.
